Forward your Bell line to a real business number

Last updated: June 5, 2026

Bell Mobility is Canada's largest wireless carrier and runs on standard 3GPP GSM forwarding codes — which means the same short codes work whether you're on postpaid, prepaid, or a legacy Solo plan. If you also have a Bell Home Phone landline, that uses the older vertical service codes (*72 / *73). Both are covered below. The whole job takes about thirty seconds once you know the number you want calls to land on.

The codes that work on Bell mobile

These are 3GPP GSM short codes — dial them like a phone number from your Bell line. Replace PHONE with your destination, in full E.164 form (e.g., +15875551234).

**21*PHONE#Activate immediate forwarding (all calls)

##21#Cancel immediate forwarding

*#21#Check forwarding status

Conditional forwarding only catches calls in specific cases — usually what you want if you’re keeping your line for personal calls and only want missed business calls to reach your Callkeep number.

**61*PHONE#Forward when you don't answer

**67*PHONE#Forward when you're on another call

**62*PHONE#Forward when your phone is off or out of range

##002#Cancel all conditional forwarding at once

The codes for Bell Home Phone

Bell landlines use the older vertical service codes. Pick up the receiver, listen for dial tone, then:

*72Dial, then enter your destination number — wait for the confirmation tone, then hang up

*73Dial to cancel forwarding

Or use the MyBell app

If you’d rather not memorize codes, the MyBell app exposes the same toggles on iOS, Android, Web:

MyBell → Mobile services → Manage features → Call forwarding

Pricing and airtime

Forwarding is included on Bell postpaid mobile plans — there's no per-minute surcharge for the forward leg. On Bell Prepaid the forwarded leg uses your airtime balance, so factor that in if you're on a per-minute plan. Bell Home Phone Lite includes forwarding; basic Home Phone plans charge a small monthly add-on for the feature.

Things to watch for

If forwarding doesn't activate, check that the destination number is in full E.164 with country code (e.g., +15875551234). Bell's mobile switch is stricter about this than Rogers or Telus.
On a Bell SIM in a dual-SIM phone, make sure the GSM code is dialed from the Bell line — iPhone users on iOS 17+ have to long-press the dialer's line selector before dialing.
Conditional forwarding (no-answer, busy) is what you usually want if you're keeping your Bell line for personal calls and only want missed business calls to reach Callkeep.