Forward your Freedom Mobile line to a real business number
Last updated: June 5, 2026
Freedom Mobile (now owned by Quebecor since the 2023 sale by Shaw to Videotron) runs on a modern LTE/5G network with full GSM support, so the standard forwarding short codes below work on every Freedom plan from 2023 onward. The carrier-specific nuance is its 'home zone' model: forwarded calls from inside your home zone count against your plan the same as any outgoing call, but forwards triggered while you're roaming in a non-home zone can pull from Nationwide minutes — check your specific plan before relying on this. The Freedom Mobile app handles the same toggles if you'd rather not memorize codes.
The codes that work on Freedom Mobile mobile
These are 3GPP GSM short codes — dial them like a phone number from your Freedom Mobile line. Replace PHONE with your destination, in full E.164 form (e.g., +15875551234).
Conditional forwarding only catches calls in specific cases — usually what you want if you’re keeping your line for personal calls and only want missed business calls to reach your Callkeep number.
Or use the Freedom Mobile app
If you’d rather not memorize codes, the Freedom Mobile app exposes the same toggles on iOS, Android, Web:
Freedom Mobile → My Account → Account & services → Call forwarding
Pricing and airtime
Forwarding within your home zone is included on all current Freedom postpaid plans. The forward leg counts as an outgoing call, so legacy per-minute or per-MB plans will see usage. Freedom Prepaid uses your airtime balance for the forwarded leg.
Things to watch for
- Freedom's older 2018-and-prior plans had a 'home zone' that excluded forwarding to non-home-zone numbers without an extra fee. Plans from 2023 onward inherit Videotron's nationwide model and don't have this issue, but if you're on a grandfathered Freedom plan, double-check.
- If you're on a Freedom SIM in a dual-SIM phone, the GSM code has to be dialed from the Freedom line specifically — line selection matters.
- Freedom doesn't currently offer a carrier-level voicemail-to-email, so forwarding to a Callkeep number is the most direct way to get typed transcripts of your missed calls.