Forward your Fido line to a real business number
Last updated: June 8, 2026
Fido is a Rogers brand and rides the Rogers network, so the standard 3GPP GSM forwarding codes below work on every Fido postpaid and prepaid plan — identical to the Rogers guide except for which app shows the toggle. If you're already comfortable reading the Rogers page, skip to the codes; the only meaningful difference is the My Account screen layout.
The codes that work on Fido mobile
These are 3GPP GSM short codes — dial them like a phone number from your Fido line. Replace PHONE with your destination, in full E.164 form (e.g., +15875551234).
Conditional forwarding only catches calls in specific cases — usually what you want if you’re keeping your line for personal calls and only want missed business calls to reach your Callkeep number.
Or use the Fido My Account app
If you’d rather not memorize codes, the Fido My Account app exposes the same toggles on iOS, Android, Web:
Fido My Account → Plan & services → Manage services → Call forwarding
Pricing and airtime
Forwarding is included on Fido postpaid plans with no per-minute surcharge on the forward leg within Canada. Fido Prepaid uses your airtime balance for the forwarded call, same as Rogers Prepaid — typically $0.10–0.20/minute depending on the prepaid voucher.
Things to watch for
- Fido provisioning can lag 5–15 minutes behind a code-based change — if forwarding doesn't activate immediately, give it a few minutes before retrying.
- Conditional forwarding (no-answer, busy, unreachable) is included on every Fido plan at no extra cost — no premium upsell to unlock it.
- If you ported your number into Fido recently, wait 24 hours after the port completes before relying on forwarding codes; the carrier-side switch sometimes needs a full cycle to recognize the new line.