Forward your Virgin Plus line to a real business number
Last updated: June 8, 2026
Virgin Plus (rebranded from Virgin Mobile in 2021) is a Bell brand and rides the Bell network. That means the GSM forwarding codes below are identical to the Bell Mobility guide — only the app surface is different. If you have a Bell-branded plan elsewhere, the muscle memory is the same.
The codes that work on Virgin Plus mobile
These are 3GPP GSM short codes — dial them like a phone number from your Virgin Plus line. Replace PHONE with your destination, in full E.164 form (e.g., +15875551234).
Conditional forwarding only catches calls in specific cases — usually what you want if you’re keeping your line for personal calls and only want missed business calls to reach your Callkeep number.
Or use the My Virgin Plus app
If you’d rather not memorize codes, the My Virgin Plus app exposes the same toggles on iOS, Android, Web:
My Virgin Plus → Plans & add-ons → Manage services → Call forwarding
Pricing and airtime
Forwarding is included on Virgin Plus postpaid plans with no per-minute surcharge on the forward leg. Virgin Plus Prepaid (where offered) uses your balance for the forwarded leg, similar to other Canadian prepaid carriers.
Things to watch for
- Legacy Virgin Mobile plans (signed pre-2021) sometimes have different conditional-forwarding behaviour than current Virgin Plus plans — if `**61*` (no-answer forwarding) doesn't activate, your plan may be a grandfathered one; contact support or migrate to a current plan.
- Virgin Plus 'Member Benefits' (perks, discounts) are unrelated to forwarding and don't affect the codes.
- If you're on a Virgin Plus SIM in a dual-SIM phone (especially iPhone), make sure the GSM code is dialled from the Virgin Plus line specifically — line selection in the dialler matters.